Author: BARSKY, JONATHAN
Title: World Class Customer Satisfaction
Description: New York, NY, U.S.A. McGraw-Hill Professional. 1996. (ISBN: 0786301287) Hard Cover with dust jacket. Near fine, no markings. Presentation inscription, signed and dated, by author on ffep. Minimal bumping, rubbing, soiling to book/DJ. Near Fine/Near Fine. Signed by Author.

Keywords: Consumer Satisfaction Business Economics Behavior 0786301287