Author: Anderson, Kristin and Ron Zemke, Title: Delivering Knock Your Socks Off Service.
Description: NY, American Management Assn, (1991). 27th ptg. VG PB. Guidebook for service professionals working on the front line. Equips you with the savvy & skills to deliver great service.
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Price: US$ 10.00 Seller: Crabtree's Collection Old Books
- Book number: BOOKS008002I
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